When it arrived and I inspected it I discovered a defect with one of the monopod parts.
The company was apologetic and readily made arrangements for me to return the stick at no cost to me so they could make things right.
I returned the stick, they corrected the issue and sent it back out Priority Mail on the 8th, with expected delivery the 1oth.
Things got interesting starting the evening of the 8th when I checked USPS tracking and discovered a slight error in my mailing address...one digit off meant the item was in my name but had the Apt. # of my upstairs neighbor....a neighbor I was not able to contact throughout the ensuing days as she appeared not to be home and even ignored notes on her door.
My sender was embarrassed and apologetic. Mistakes happen, there was no need for me to freak out as I could track the package and, with proof, claim it upon arrival.
Things got MORE interesting starting the 10th.
My hope was to snag it before it went out for delivery.
Well, my sender soon found out the package was not eligible for a $15 Parcel Intercept and USPS online didn't specify why.
The package made it to North Houston by Wednesday and I explained the situation to my carrier, (annoying her by interrupting her lunch break because it was the only chance I had to talk with her) who said the package would be on hold for me when it got to my post office Thursday.
So the next day I went to the post office and pissed off everyone when I insisted they check to make damn sure the package was not on hold for me, coming back an hour later to talk with a supervisor who actually did his job and found out the package was out for delivery.
They even accused my sender of lying to me about not being eligible because she didn't want to pay the fee.
This was not going well, at all.
The pickup slip claimed the package would be held until the 28th but I was told it might be returned and that would take 5 or more business days to reach my sender.
It could be 2 more weeks before I got my package!